And without softener, my clothes have been getting harder, sometimes transforming t-shirts into canvas - it's not good, and so I've been carrying around the same "Maybe it'll get better" / "I know that it won't" feeling that I had for the pain in my side a few years ago.
Today, though, I got to the clothes just as they were ready to be taken out, and realised that something was very wrong - the clothes were actually painfully hot to the touch, some of the plastic buttons had melted on the duvet cover (one which is due to be replaced soon, though), and I actually burned my hand a bit touching the inside of the drum.
A quick Google of 'Indesit washer dryer too hot' indicates that they have in fact been bursting into flames, and a link to a page which will tell you if yours is due for the recall / repair. The waiting period is expected to be March at this rate, the link warns - but my make isn't apparently affected?
Anyway, I ring the number, confirm that I'm not in warantee (There's a sticker on it for 'Ring to start your 5 years spare parts guarantee' - it would probably be a bit cheeky to try to start that now rather than five and a half years ago). They put me through to someone, we start to discuss when it would be possible for someone to come out, and then I start swearing, including calling myself a fucking muppet, on the phone to a stranger.
The machine has a dial on the right, with all the possible things you can do on there, and in the centre of that dial is the knob you turn it round by - it's symmetrical but there's a little raised bit with a smudge by it.
Except what I've just spotted, on the phone to the support organiser, is that the smudge isn't on that side, it's on the other side, and the machine's not set to the regular wash and dry, but to 'Dry (Cotton)'. For the last few weeks, I haven't actually been washing my clothes at all - I've just been really really really drying them.